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SAP Knowledge Base Article - PreviewSymptom
The Last Changed by field in Ticket created through Portal shows Technical User instead of the User name.
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Environment
Cloud for Customer
Product
SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer core applications 1711 ; SAP Cloud for Customer core applications 1802 ; SAP Hybris Cloud for Customer add-ins 1711
Keywords
Portal Tickets, Last Changed By , KBA , portal tickets , LOD-CRM-SRP , Service Request Processing , Problem
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