Symptom
Despite setting the password according to the rules in the description the Admin receives an error is similar to the below:
Validation Error
You must correct the following error(s) before proceeding:
- The password does not meet XXXXX requirements.
Environment
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
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Go to System Admin->Application Admin;
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Search for the Admin whose password is to be changed;
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Put a Password according to the rules mentioned under "The administrator's password must comply with the following rules:";
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Apply Changes;
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The Validation Error is presented.
Cause
The rules described under "The administrator's password must comply with the following rules:" are just a label and not the settings.
Resolution
The settings for the password are defined in the System Configuration file, in order to check them, follow the steps below:
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Go to System Admin->Configuration->System Configuration;
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Find the file PASSWORD_POLICY and Edit it;
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The rules are explained in the comments (denoted by #) and you can then set them in the correct parameters.
See Also
2167560 - Changes to rule values in Password policy not reflected in password setup instructions
Keywords
Password, Cannot Save, Validation Error, Does not meet rules , KBA , LOD-SF-LMS-SER , Config. Consulting & Service Requests , LOD-SF-LMS , Learning Management System , Problem