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SAP Knowledge Base Article - PreviewSymptom
You have selected Contract A (A represents the Contract name) during your Ticket creation but can still select Items for other Contracts within the Ticket.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Contract Restriction, Ticket Header, Contract Item , KBA , service contracts , contract restriction , LOD-LE-COP-SRV , Service Contract , LOD-CRM-SRP , Service Request Processing , Problem
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