SAP Knowledge Base Article - Preview

2560639 - Contract On Ticket Header Does Not Restrict Items From Other Contracts

Symptom

You have selected Contract A (A represents the Contract name) during your Ticket creation but can still select Items for other Contracts within the Ticket.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Contract Restriction, Ticket Header, Contract Item , KBA , service contracts , contract restriction , LOD-LE-COP-SRV , Service Contract , LOD-CRM-SRP , Service Request Processing , Problem

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