SAP Knowledge Base Article - Preview

2560803 - Field Rules Are Not Working on Tickets

Symptom

You try to create a rule for a field that is not present on header level or the tab that is loading by default when the Ticket TI is open.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805 ; SAP Cloud for Customer add-ins 1808 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

field rules, tickets , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

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