2560826 - Application Error on Offer Approval

An Application Error occurs when the Offer Template is selected on the Offer Approval.

The fingerprint for this error is 229a6d5c43e6d92f5557cc121771ba376c8a3487.

SuccessFactors Recruiting - All Versions

Steps to reproduce the issue:

1. Recruiting

2. Click on the button on the right of the Job Requisition

3. Candidate Summary

4. Select the Candidate

5. Take Action

6. Offer

7. Offer Approval

8. Select the Offer Template

9. After selecting the Offer template you will see an Application Error

A possible cause for this issue could be related to the XML Offer Detail Template.

In offer detail template for field type="multiattachmentselection", the fieldId could be using the underline, like the following:

id="cust_offerAdditionalAttachments"

The fieldId is expected to be one continuous string.

Remove the underline from the fieldId.

 Application Error Offer Approval Application Error Offer Template , KBA , LOD-SF-RCM , Recruiting Management , How To