SAP Knowledge Base Article - Public

2561165 - System Freezes/Blocks When adding a Contingent

Symptom

  • Customer tries to add a new Contingent, but when adding Vendor information, the system do not allow you to save or cancel any change. The information is lost because you have to refresh the page

Environment

  •  SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Go to Admin Center
  2. Search for Add Contingent Worker
  3. Fill all required fields 
  4. Under workorder Information, select the "+" icon next to vendor

    2017-11-09_09-44-06.png

     5. Fill all fields and try to save, the system will block all features and option and you cannot proceed
     6. Refresh the page, but you will lose all information

Cause

  • This is a known issue that was investigated by Engineering team

Resolution

  • The issue is target to be fixed in release 1802.
  • Workaround: Do not add the vendor information in Add Contingent worker Wizard, add the information once the employee is hired.

Keywords

  • Employee Central, Contingent Worker, New Contingent worker, freezes, block , vendor
, KBA , LOD-SF-EC-CWF , Contingent Workforce , Problem

Product

SAP SuccessFactors Employee Central all versions