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SAP Knowledge Base Article - PreviewSymptom
The SAP Solution Manager contains HTML applications which start transactions in the SAP GUI for Windows or Java. The transaction may fail to start for users
who have special connection requirements. This may be the case for users who connect from outside the network where the Solution Manager system resides, and therefore require a specific SAP Router string in order to connect to the system.
For example in Solution Documentation application when trying to access a backend system.
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Environment
SAP Solution Manager
Product
Keywords
DSWPUSERPREFS, Connectivity Issue, SAP GUI shortcut, SAP Router String , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , SV-SMG-IMP , Implementation / Project and Process Management , How To
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