SAP Knowledge Base Article - Public

2561259 - Email Summary Audit Report (CSV) error

Symptom

Error is generated when running the Email Summary Audit Report (CSV).

email summary.png

Environment

Successfactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Navigate to Reports > select Email Summary Audit Report (CSV) > Run Report

Cause

This is due to no date filters applied

Resolution

Once date filters are selected within the report criteria, the report then generates.

date email.png

Keywords

Email Summary Audit Report, Report, Report Error, unable to generate your report , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions