SAP Knowledge Base Article - Public

2561265 - Application error while Add new employee


  •  When trying to add new employee and select "save/submit" the system is getting application error

Example: errorId=ee92622c-ceee-47dd-99bc-4e0d90b1fa2f, fingerprint=92b39a98c773e2f9950f8b3be20e81cb1056078b, timestamp=2017-11-09T01:09:02.403-0500, server=186pc4bcf24t

 This error comes with the fingerprint 9ded56451c7a2b64d6c40276a99f0270df1b95b3


  •  SAP SuccessFactors Employee Central - All Versions

Reproducing the Issue

  1. Go to Admin Center
  2. Search for Add New Employee
  3. Fill all required fields
  4. Hit Submit/Save the information at the end of hire wizard, you will get the application error


  • Wrong Configuration of the rules that are setting visibility in New Hire wizard


  1. Go to Admin Center 
  2. Search for Manage Business Configuration
  3. On the left select jobInfo
  4. Scroll down until the rules section and check the oninit rules that are setting the visibility of some field

    Example of an incorrect configuration:


    Reason: There are only two possibilities of the text that is used to set the visibility, that is none or view. On this rule the text is coming with " " and it should be only none or view

    Other Example:


    Correct options:



   For SAP Support only:

   Check internal memo to see the details of the application error

See Also

  • 2080655 - How to hide fields in the Add New Employee wizard - Employee Central


Other potential causes of this application error, with fingerprint ID = 9ded56451c7a2b64d6c40276a99f0270df1b95b3, can be found in the following KBAs:

2634770 - Application Error: fingerprint=9ded56451c7a2b64d6c40276a99f0270df1b95b3
2620327 - Workflow Approval: Final approval is failing due to an Application Error: Fingerprint 9ded56451c7a2b64d6c40276a99f0270df1b95b3
2595153 - Application error when editing Job Information
2557487 - Application error when approving change of Position
2594136 - Application error in Manage Users


  • Employee Central, New Hire, Application error, 9ded56451c7a2b64d6c40276a99f0270df1b95b3, rule, visibility, ECT-75758
, KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EC-JOB-RUL , Job Info Business Rules , How To


SAP SuccessFactors Employee Central all versions