SAP Knowledge Base Article - Public

2561291 - ERP Cockpit Not Available For iPad


You have the ERP Cockpit functionality set up in Sales Data tab within Accounts Work Center and it works fine with the browser and Windows app, but when you try to access it in iPad, it's missing.


SAP Hybris Cloud for Customer iPad Tablet

Reproducing the Issue

  1. Click on Customers Work Center
  2. Go to Accounts
  3. Select account ABC (where ABC is the name of the account)
  4. Click on Sales Data tab
  5. Click on the More button
  6. The ERP Cockpit button won't be there as expected


The ERP Cockpit functionality requires a webDynPro application that is not designed for tablets and because of that the functionality wasn't implemented for iPad.


Standard system behaviour.


iPad, ERP Cockpit , KBA , LOD-CRM-IND-MFG , Manufacturing Industry , Problem


SAP Cloud for Customer add-ins all versions