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SAP Knowledge Base Article - PreviewSymptom
A workflow rule meets all conditions in a Ticket but does not send an email to the Responsible Team for that Ticket.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Responsible Team for Ticket, Workflow Rule, Ticket, Employee, Email, Recipient, trigger. , KBA , LOD-CRM-WKF , Workflow , Problem
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