Symptom
- In a standalone Solution Management System you are using notification framework
- you notice that the relevant BDOCs of type BUS_TRANS_MSG remain in intermediate status E02 (yellow).
- As long as the bdocs are not processed the queue table CRMD_NF_QUEUE is not updated and as a consequence
the mails are not sent.
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Environment
-
SAP Solution Management System
Product
SAP Customer Relationship Management all versions ; SAP Solution Manager 1.0 ; SAP Solution Manager 2.0 ; SAP Solution Manager 2.1 ; SAP Solution Manager 2.2 ; SAP Solution Manager 3.1 ; SAP Solution Manager 3.2 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP Solution Manager 7.0
Keywords
notification framework, mails not sent, E02 bdoc status , KBA , CRM-MW-SRV , Flow / Services , SV-SMG-SUP , Service Desk / Incident Management , Problem
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