SAP Knowledge Base Article - Public

2561624 - Copied compensation template doesn't launch forms - Compensation

Symptom

Copied compensation template doesn't launch forms, even though the job completes successfully.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Compensation

Reproducing the Issue

  1. Copy the compensation template.
  2. Launch the worksheets for the planner.
  3. "Launch Compensation Worksheets" job completes successfully but 0 (no) forms are launched.

Cause

  • The customer might be using "Roll up Hierarchy" and didn't have the planners defined.
  • Planner's settings are not copied over with the template.

Resolution

Define planners in the template and relaunch the forms as shown below.

define planners.png

Keywords

cloned template, zero forms, forms launched successfully, SF, successfactors, rollup hierarchy forms not launched , KBA , LOD-SF-CMP-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Suite all versions