SAP Knowledge Base Article - Public

2561794 - Limit the number of VLS Servers available to select for Instructors under VLS Settings

Symptom

  • Customer has integrated WebEx with LMS instance and have set up WebEx for different groups of customers for example in different locales e.g WebEx DE and WebEx USA
  • So under VLS Settings section two VLS servers are listed: one row for WebEx USA and one row for WebEx DE.
  • Therefore when an instructor assigned to a German locale logs in, they should only see the Webex setting for that locale. Is it possible to remove the WebEx USA from the German instructors view?

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Integrate WebEx in LMS Stage environment as described by the KBA # 2341420.
  2. Create an instructor (Learning > Instructors > Add New)
  3. Compile Required Fields and VLS Settings for more than one account.
  4. The VLS Settings section displays two VLS Servers.

vlssettings.PNG

Resolution

Currently it is not possible to restrict the view of VLS Servers to appear for particular instructors based on their locale settings.

VLS Server details are not subject to locale localisation settings.

Keywords

WebEx, VLS, LMS, VLS settings, Instructors, VLS Servers , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem

Product

SAP SuccessFactors Learning all versions