SAP Knowledge Base Article - Public

2561869 - Application Errors in Manage Pending Hire With Fingerprint Reference

Symptom

Scenario 1:  fingerprint=755ea3326f254f2a561fa378638b112e987baeb6

Users are receiving a script prompt in manage pending recruits when clicking on the Internal Recruit button. (If we proxy as the user we also then get the same script prompt.)

Environment

Employee Central - Manage Pending Hire

Reproducing the Issue

Scenario 1:

Step 1: Launch Manage Pending Recruits

Step 2: Click Internal Recruit for a User

Step 3: Script Prompt appears with fingerprint=755ea3326f254f2a561fa378638b112e987baeb6

Cause

Scenario 1:

This error is permission related: The user may not have access to the Target Population or to Employment Details of the person being hired/rehired

Resolution

Scenario 1:

The current solution:

Ultimately, the user performing the Internal Hire action requires EDIT permission to the Internal Hires "Employment Details" data.

  • Perform the Internal Hire as a System Admin (who has EDIT permission to all Employment Information elements and fields - with the Target Population = Everyone/All)
  • Grant the Hiring Manager EDIT permission to the Internal Hires "Employment Information" elements and fields

Long-term solution:

An internal Enhancement Request is open under ECT-70686 to provide a clear error message to communicate which permissions are missing, in order for the Hiring Manager to complete the Internal Hire process.

The behaviour in itself however, will not be change. It is expected that a user performing an Internal Hire via the Manage Pending Hires wizard, should be restricted to user data that is granted to them via their granted Permission Roles Target Population.

See Also

Please see the following KBA for further information: 2447070 - Manage Pending Hires | Internal Hire > Application Error Occurs when loading the Hire wizard UI after selecting an Internal Hire

Keywords

Script prompt appears when hiring from manage pending recruit, Application error, Manage Pending Hire Error, fingerprint=755ea3326f254f2a561fa378638b112e987baeb6, , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors HCM Core 1708