Symptom
Scenario 1: fingerprint=755ea3326f254f2a561fa378638b112e987baeb6
Users are receiving a script prompt in manage pending recruits when clicking on the Internal Recruit button. (If we proxy as the user we also then get the same script prompt.)
Environment
Employee Central - Manage Pending Hire
Reproducing the Issue
Scenario 1:
Step 1: Launch Manage Pending Recruits
Step 2: Click Internal Recruit for a User
Step 3: Script Prompt appears with fingerprint=755ea3326f254f2a561fa378638b112e987baeb6
Cause
Scenario 1:
This error is permission related: The user may not have access to the Target Population or to Employment Details of the person being hired/rehired
Resolution
Scenario 1:
The current solution:
Ultimately, the user performing the Internal Hire action requires EDIT permission to the Internal Hires "Employment Details" data.
- Perform the Internal Hire as a System Admin (who has EDIT permission to all Employment Information elements and fields - with the Target Population = Everyone/All)
- Grant the Hiring Manager EDIT permission to the Internal Hires "Employment Information" elements and fields
Long-term solution:
An internal Enhancement Request is open under ECT-70686 to provide a clear error message to communicate which permissions are missing, in order for the Hiring Manager to complete the Internal Hire process.
The behaviour in itself however, will not be change. It is expected that a user performing an Internal Hire via the Manage Pending Hires wizard, should be restricted to user data that is granted to them via their granted Permission Roles Target Population.
See Also
Please see the following KBA for further information: 2447070 - Manage Pending Hires | Internal Hire > Application Error Occurs when loading the Hire wizard UI after selecting an Internal Hire
Keywords
Script prompt appears when hiring from manage pending recruit, Application error, Manage Pending Hire Error, fingerprint=755ea3326f254f2a561fa378638b112e987baeb6, , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem