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SAP Knowledge Base Article - PreviewSymptom
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Technical name showing up in the drop down list of the fields like Priority, Category, Solution Category, Urgency and status.
- How to activate or disable Technical data of drop-down fields?
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Environment
SAP Solution Manager 7.1 and above
Product
SAP Solution Manager 7.1 ; SAP Solution Manager 7.2
Keywords
IT service management, charm, change request management, change document, service request, request for change, normal change, urgent change, message, ZMIN, SMIN, SMHF, SMMJ, technical name, technical key, technical data , KBA , CA-WUI-UI , User Interface , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To
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