SAP Knowledge Base Article - Public

2562016 - User Update Run Log Displays Following Warning Message: "View ABC can't be assigned since no restrictions could be determined"

Symptom

Your User Update Run log displays following warning message: "View ABC can't be assigned since no restrictions could be determined" (ABC represent the name of the work centre view).

Environment

SAP Cloud for Customer

Reproducing the Issue

Prerequisites:

You created a Business Role, assigned it to a Business User and used the Update Users functionality to trigger the User Update Run.

  1. Go to the Administrator work centre.
  2. Select the General Settings view.
  3. Click the Business Roles hyperlink, under the Users section.
  4. Select and open the relevant business role.
  5. Click the View All button.
  6. Click the Assigned Users button.
  7. Choose the Show Background Runs option.
  8. Click the Display Log button.
  9. Select the Results facet
  10. OR: under the Assigned Business Users tab, select the relevant user. 

Here you see following warning message displayed: "View ABC can't be assigned since no restrictions could be determined."

Cause

Depending on the chosen restriction rules the system searches if the Organisation to which the User is assigned is marked as Sales or Service Organization.

If the flag is missing, the work centre view will not be assigned to the user.

Resolution

Please use the following steps to solve the issue:

  1. Go to the Administrator work centre.
  2. Select the General Settings view.
  3. Click the Org Structures hyperlink, under the Company section.
  4. Select and open the relevant org structure.
  5. Select the Functions facet.
  6. Click the Edit button.
  7. Set the relevant flag(s).
  8. Save the changes.

Keywords

User Update Run, Work centre view, Access Restricion , KBA , user update run , view abc can't be assigned since no rest , work centre view , access restricion , LOD-CRM-ACC , Account , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions