Symptom
You want to disable the synchronization between SAP Cloud for Customer and Microsoft Outlook.
Environment
SAP Cloud for Customer
Resolution
-
Go to the Administrator work center.
- Select the General Settings view.
- Select the Business Roles hyperlink.
- Open the Business Role ABC (ABC represents the Business Role ID).
- Select the Fields & Actions facet.
- Select the Add Row button in the Business Actions Restrictions section.
- Select the value selection in the field Name.
- Select the value GW_TASK_DOWNLOAD and set the Access Restriction to Disabled.
- Select the Add Row button in the Business Actions Restrictions section.
- Select the value selection in the field Name.
- Select the value GW_TASK_UPLOAD and set the Access Restriction to Disabled.
- Save the changes.
- Update the Access Rights of the assigned Business Users.
Keywords
Synchronization, Tasks, SAP Cloud For Customer, Microsoft Outlook, Disable, Sync , KBA , outlook , synchronization , task , synchronisation , LOD-CRM-GW-OUT , Outlook , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions