Symptom
You are trying to do a mass update of Involved Parties for Tickets but you are not finding the required field in Data Workbench or Mass Data Maintenance.
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Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
ticket, service requests, involved parties, data workbench, mass update, mass data maintenance , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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