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2562274 - stopsap does not completely shutdown the database - SAP ASE BS

Symptom

The command "stopsap" was executed but the database does not complete that action, and you will see the message but nothing happens:

xxxx: sidadm >stopsap
Checking syb Database
Database is running
-------------------------------------------
stopping the SAP instance ABC00
Shutdown-Log is written to /home/sidadm/stopsap_ABC00.log
-------------------------------------------
/ usr / sap / SID / ABC00 / exe / sapcontrol -prot NI_HTTP -nr 00 -function Stop
Instance on host xxxx stopped
Waiting for cleanup of resources
.............
stopping the SAP instance A01
Shutdown-Log is written to /home/bwpadm/stopsap_A01.log
-------------------------------------------
/ usr / sap / SID / A01 / exe / sapcontrol -prot NI_HTTP -nr 01 -function Stop
Instance on host masbimprd stopped
Waiting for cleanup of resources
..
stopping database SID ..."


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Environment

  • SAP Adaptive Server Enterprise (ASE) for Business Suite 16.0
  • HP Data Protector

Product

SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver 2004

Keywords

dump database hang, cannot stop database, stop sap does not work, startsap, open transactions , KBA , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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