SAP Knowledge Base Article - Preview

2562609 - When You Update the Service Technician in a Ticket, the Service Technician Team Remains Unchanged

Symptom

When you update the Service Technician in a Ticket, the Service Technician Team name stays the same.


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Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Service Technician Team, Service Technician, Maintain Determination, Work Ticket. , KBA , service technician , service technician team , work ticket , maintain determination , LOD-CRM-HCP-SRP , Ticketing , Problem

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