Symptom
I was trying to add inactive employee to an existing worksheet. But it says this user is not eligible. How I can add inactive employee to an existing worksheet?
OR
How to include inactive users to Compensation/Variable Pay Worksheet?
Environment
Successfactors Compensation
Cause
It is not possible to add inactive users to existing worksheet unless Include Inactive users option is enabled before launching worksheet.
Resolution
If worksheets are already launched, please delete all worksheets and follow below steps to enable include inactive users option.
- Admin Center > Compensation Home > Open Template.
- Plan Setup > Manage Users -> Define Planner.
- Check Box against Include Inactive Users >Save.
Keywords
inactive include worksheet variable pay , KBA , LOD-SF-VRP-ADM , Admin Tools, Settings, Permissions , Problem