SAP Knowledge Base Article - Public

2563383 - Dependents Portlet Missing from the Employee's Profile

Symptom

Dependent portlet is not visible in the employee's profile.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1.  Navigate to employee's profile
  2.  Dependent's portlet is not visible in the page

Resolution

If such an issue occurs, please check:

  • If Dependent Management is enabled in Provisioning (This can be verified by the implementation partner else raise an case to LOD-SF-EC-DPD to have it checked)
  • If  enabled, check if the permission is provided in Employee Central Effective Dated Entities -> Dependent
  • If yes, check if the Dependent block is configured in Admin Center -> Configure People Profile

Keywords

Dependents portlet, Dependents Management, Employee Profile, Personal Information, Missing, Block, Add, Configure , KBA , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions