SAP Knowledge Base Article - Preview

2563426 - Android Enterprise app downloads 100% but does not install, install button reappears

Symptom

  • Downloading Android enterprise app reaches 100%, but "Install" button reappears and app does not install
    AND/OR
  • The following entries are written to Android device log:
    • MobSec: SecurityException: No active admin owned by uid XXXXX
    • Core: Core: <APP_ID_HERE> did not install successfully


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Environment

  • SAP Cloud Platform mobile service for app and device management
  • SAP Afaria 7
  • Android 5 and higher

Product

SAP Afaria 7.0 ; SAP Mobile Secure 2.0

Keywords

MobSec: SecurityException: No active admin owned by uid, did not install successfully, mobile secure client, android enterprise app, 100%, install button, mobile service for app and device management, mobile secure , KBA , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , MOB-AFA , Afaria , Problem

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