SAP Knowledge Base Article - Preview

2563519 - SAP S/4HANA Cloud Public Edition - How to create the perfect case

Symptom

You want to create a support case for an issue arising in your SAP S/4HANA Cloud Public Edition tenant and you want to know what information you need to provide SAP Support for an efficient handling of the case.


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Environment

  • SAP S/4HANA Cloud Public Edition All versions

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

S/4 Hana, Public Cloud, Escalation, case Priority, business impact, perfect case, guidelines , KBA , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , XX-SER-REL , Business Suite and SAP S/4HANA Release Information , XX-S4C-OPR-INC , S/4HANA Cloud Availability, Performance and Administration , XX-S4C-SRV-CON , S/4HANA Cloud Expert Configuration Service Requests , How To

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