SAP Knowledge Base Article - Public

2563555 - No Authorization to Access Communication Systems App

Symptom

  • Cannot access Communications Systems app or Communication Arrangements app
  • An error appears saying 'No authorization to access Service 'APS_COM_CS_D2_SRV_001' or other similar service

Environment

SAP S/4HANA Cloud

Reproducing the Issue

This will happen when opening either of the mentioned apps

Cause

The business role to access these apps may have been deactivated

Resolution

  1. Go to the app Maintain Business Roles
  2. Search for the role BR_ADMINISTRATOR
  3. Click on Activate

Keywords

BR_ADMINISTRATOR odata APS_COM_CA2_SRV upgrade , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud all versions