SAP Knowledge Base Article - Public

2563649 - Job board credits discrepancy - Recruiting Posting

Symptom

Why is there a difference between Recruiting Posting job board credits counter and job boards?

Environment

SAP SuccessFactors Recruiting Posting

Resolution

The Recruiting Posting credit/slot counters could be set up for all charged job boards and help to manage the job boards’ credits and slots consumption. Please note that there is no real-time sync between the information on the job board and Recruiting Posting system.

Main reasons of discrepancies between Recruiting Posting credits counter and job boards:

  • The counter was initially populated with the wrong information (credits/slots)
  • The contract has expired, but the information was not communicated
  • Credits have been consumed by the direct posting on the job board
  • A new package has been recently purchased, but the information was not communicated
  • The job was filtered by the job board, however, the credit has been deducted from the counter

To learn how to update the job boards' credits/slots counters, please refer to SAP Knowledge Based Article 2663392.

See Also

2663392 - How to add or edit job board credits - Recruiting Posting  

Keywords

Recruiting Posting, credit counter, credits/slots discrepancy, job boards, difference, pack, contract , KBA , LOD-SF-RPO-CRE , Credits/Slots Management , Problem

Product

SAP SuccessFactors Recruiting Posting all versions