Symptom
Online courses with Approval Required set do not have option to request for Approval on Mobile App.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
SAP SuccessFactors Mobile App
Cause
Approval Process/Requests on mobile app is currently supported only for Classes (Enrollments).
Resolution
Product Management team has confirmed that the users will be able to request approval on mobile app only for Classes. For Online courses it is still not supported.
Below is screen shot for both Offerings (Classes) and Online Item when they have the approval required set as 'Yes':
- Offerings (Classes):
- Online content:
See Also
SAP SuccessFactors Mobile Features - Learning Features
Keywords
Approval Process, approval not working, unable to launch content, approval request, android, iOS, mob, device, application, SF, LMS , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-TAP , Approvals , Problem