SAP Knowledge Base Article - Public

2563736 - Approval Process on Mobile App for LMS courses doesn't work

Symptom

Online courses with Approval Required set do not have option to request for Approval on Mobile App.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

SAP SuccessFactors Mobile App

Cause

Approval Process/Requests on mobile app is currently supported only for Classes (Enrollments).

Resolution

Product Management team has confirmed that the users will be able to request approval on mobile app only for Classes. For Online courses it is still not supported.

Below is screen shot for both Offerings (Classes) and Online Item when they have the approval required set as 'Yes':

  • Offerings (Classes):

ILT-Item.jpg

  • Online content:

ONLINE-Item.jpg

See Also

SAP SuccessFactors Mobile Features - Learning Features

SF Learning Road Map

Keywords

Approval Process, approval not working, unable to launch content, approval request, android, iOS, mob, device, application, SF, LMS , KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , LOD-SF-LMS-TAP , Approvals , Problem

Product

SAP SuccessFactors Learning all versions