- Barring Group Rules are not applied to blind transferred or unattended calls
- Barring Groups are used for restricting outbound calls with predefined barring rules
- Agent may blind transfer a call to a number that does not exist
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, blind transfer, transferred, barring rule, barred call, Barred number, blocked number , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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