SAP Knowledge Base Article - Preview

2564036 - Backspace cannot edit an email. When click backspace, return to previous page

Symptom

  • When edit an address in TO/CC/BCC using "backspace", the address characters are not deleted.
  • In some occasions, when click on "backspace", web browser navigate to previous page and "Session Expired" message is showed.


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Environment

  • SAP Customer Relationship Management (CRM) 
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA 

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BF-ML , Email Management , CRM-BTX-ACT , Activity Management , CRM-IC-CHA-EMA , E-Mail Integration , CA-WUI-UI-TAG , Tag Library , Problem

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