SAP Knowledge Base Article - Preview

2564090 - Portal loads empty page without any content

Symptom

  • Masthead, TLN, and content area are empty, and DTN is missing.
  • User is assigned with the default ajax desktop that uses the default ajax framework page.
  • In the default traces, following error is logged:
    BC-PIN-PCD#com.sap.tc.pcd.gl.srv#C0000A1A56A700460000000000000F98#3233550000008313#sap.com/com.sap.km.application#com.sap.portal.pcd.Gl.Pl.Access.Write#Guest#0#JTA Transaction : 9028#1F997A6EE46C11E18EAF00000031570E#1f997a6ee46c11e18eaf00000031570e#1f997a6ee46c11e18eaf00000031570e#0#Application [55]#Plain##com.sap.portal.pcd.Gl.Pl.Access.Write [Thread[878531746|pcd:portal_content/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage/com.sap.portal.AFPResources#com%2esap%2eportal%2enavigation%2eportallauncher%2edefault.pcd%3aportal_content%2fevery_user%2fgeneral%2fdefaultAjaxframeworkContent%2fcom%2esap%2eportal%2eafpDesktop%2fframeworkPages%2fcom%2esap%2eportal%2eAFPpage.com% 2 esap%2eportal%2eAFPResources,5,Managed_Application_Thread]] Error: Unexpected Exception when writing to database
    [EXCEPTION]
    com.sapportals.portal.pcd.gl.PcdInconsistentUpdateException: Transaction cache is outdated for object id 0xE2D1B4B5BE0A4AAB652CFD71D848DAAADE66B5FE. name:pQtz6sLLtBNb55p2S)XyYsHotbk~. db time:1457146449564, read time:-1

    empty_fp.PNG


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Environment

  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment

Product

SAP Composition Environment all versions ; SAP ERP 6.0 ; SAP NetWeaver all versions

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, no theme, distorted, no roles, role, top level navigation, detailed navigation, tabs, missing , KBA , EP-PIN-NAV-AFP , Ajax Framework Page , EP-PIN-NAV , Navigation , BC-PIN-PCD , PCD Generic Layer Services , Problem

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