SAP Knowledge Base Article - Preview

2564101 - 'Export all Contacts to New Target Group' Does not Include All Contacts

Symptom

You are viewing the report Account Contact Data and you would like to create a target group from all contacts listed in the report results. You click the Account and use the option Export all Contacts to New Target Group. However, the new target group does not contain all the contacts. It shows all Accounts with their main contacts, which is the same result as using the option Export all Accounts to New Target Group.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

KBA , LOD-CRM-MKT-TG , Target Groups , Problem

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