SAP Knowledge Base Article - Public

2564213 - Class is not visible when users search for it

Symptom

A class has been created, but users are unable to find it when searching for it. Only the Admin can see the class in Learning Administration.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a class >
  2. Proxy as a User and try to locate the class by searching for it >
  3. User is unable to see the class.

Cause

The class is not added to any library, hence it is not visible for users.

Resolution

  1. Open the class >
  2. Go to Libraries tab >
  3. Click on Add (+) >
  4. Select a library to add this class, a library users have access to >
  5. Click on 'Add'.

After adding the class to a library, try to search for the class again as a user.

Keywords

Scheduled Offerings, Catalogs, library, user, libraries, class, classes, search, lms, admin, access, lms, sap , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions