SAP Knowledge Base Article - Public

2564429 - Error on Home Page of Lumira Discovery 2.0: Page failed to load - ERR_CONNECTION_REFUSED (-102)

Symptom

  • Main Page of Lumira 2.0 displays the following error instead of a graphic:

Page failed to load.

URL: https//saplumira.com/ipp2/index.php?locale=en-US&edition=standard&version=20.2.0
Error: ERR_CONNECTION_REFUSED (-102)

2564429.png

Environment

  • SAP Lumira Discovery 2.0 SP xx

Reproducing the Issue

  • Start SAP Lumira Discovery

Cause

  • Incorrect Proxy setting

Resolution

  • Change Proxy setting under File | Preferences -> Network to "Use System Proxy Settings"

Keywords

Desktop client start intial , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , Problem

Product

SAP Lumira, desktop edition 1.0