SAP Knowledge Base Article - Public

2564487 - Manage Templates missing tabs - Performance Review, Goal Plan, 360 Multi Rater

Symptom

Performance Review, Goal Plan, or 360 Multi Rater tab is missing from Manage Templates.

Environment

  • SAP Successfactors Performance Management
  • SAP Successfactors Goal Management
  • SAP Successfactors 360 Multi Rater

Reproducing the Issue

Open Manage Templates in the Admin Center and observe the Performance Review, Goal Plan, or 360 Multi Rater tab is missing.

Resolution

For Performance Review:

In Provisioning > Company Settings

  • Uncheck "Performance Management"
  • Save
  • Check "Performance Management"
  • Save again

For Goal Plan:

In Provisioning > Company Settings

  • Uncheck "Goal Management Suite"
  • Save
  • Check "Goal Management Suite"
  • Save again

For 360 Multi Rater:

In Provisioning > Company Settings

  • Uncheck "360 Reviews – SAP Fiori Version — requires “360 Multi-Rater”"
  • Save
  • Check "360 Reviews – SAP Fiori Version — requires “360 Multi-Rater”"
  • Save again

The above steps can force the system to "save" the permission.

Note: As a customer, you don't have access to Provisioning. To complete tasks in Provisioning, contact your implementation partner or Account Executive. For any non-implementation tasks, contact Product Support.

Keywords

PE, manage templates, tabs missing, SFSF , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem

Product

SAP SuccessFactors HCM Core 1708