Symptom
We extracted the plateau themes library and changed the logo using PRD tool, when we try to import the zip file we get the following error
Error
Please report the following error to your system administrator:
com.plateausystems.elms.util.helper.ElmsCreateException: Could not create com.plateausystems.elms.bo.customreport.valueobject.LibraryVO record!
at com.plateausystems.elms.bo.customreport.impl.CustomReportServiceImpl.addLibrary(CustomReportServiceImpl.java:1148)
at com.plateausystems.elms.bo.customreport.impl.CustomReportServiceImpl.importLibrary(CustomReportServiceImpl.java:1032)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
Environment
SuccessFactors Learning
Learning Management System
Reproducing the Issue
Try to import the attached Zip file ,Filename "Wrong File.zip" and you will see the above error.
Cause
The issue is happening because the Plateau theme file is placed in a folder and the folder is zipped.
Resolution
Directly Zip the plateau Theme file instead of placing it in a folder and then zipping. Attached it the correct file , filename "Correct File.zip"
Keywords
Plateau Themes Library File, Import Report , Import , KBA , LOD-SF-LMS-REP , Reporting Data , Problem
Product
Attachments
Wrong File.zip |
Correct File.zip |