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2564704 - SAP ASE - There are not enough 'user connections' available to start a new process

Symptom

  • Application cannot connect to ASE Database.
  • There might be following error in short dump file

        | Database error text: "SQL message: [ASE Error SQL30046:08S01][SAP][ASE ODBC |
        | Driver]Connection to the server has been lost. Connection died while reading |
        | from socket. ERRNO returned 2. Check the server to determine the status of |
        | any open transactions."

 

  • ASE error log shows following information:
    ==============================================================
    Error: 1601, Severity: 17, State: 3
    There are not enough 'user connections' available to start a new process. Retry when there are fewer active users, or ask your System Administrator to reconfigure ASE with more user connections.
    ==============================================================
  • Confirm there's no other errors


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite

Keywords

1601, number of user connections, user connections , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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