Symptom
Admin set the value of the Library results property to card or list but users can change Card or List view in LMS Library Search
Environment
SAP Successfactors Learning Management System
Reproducing the Issue
Login as a LMS Admin->System Admin->Configuration->System Configuration->LIBRARY->catalogResultsViewMode
Resolution
Admins can set a value at catalogResultsViewMode (either 'Card' or 'List') and this value is applied to users who never changed their view themselves (applies for the new users as well) and the moment the users change the view as per their preference, they would have the view depending on the view that the users choose
Keywords
catalogResultsViewMode, Card view, list view, user catalog view , KBA , LOD-SF-LMS-CAT , Catalog , Problem
SAP Knowledge Base Article - Public