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2564789 - Two Messages Sent for Every Update Leaving C4C in Web Service Message Monitor

Symptom

In the Web Service Message Monitoring, you see two messages of the same type for each update that is sent from C4C to an external system.

One of these has a party value and one does not.

The contents of the payloads for each are very similar, with the key difference being that the web message without the party value contains external IDs and mappings.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Web Service Message Monitor, two messages, no party , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

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