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SAP Knowledge Base Article - PreviewSymptom
When status of a ticket is changed to Customer Action, the Completion Date field is populated.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
ticket status, customer action, completion date , KBA , ticket status , status dictionnary , completion date , LOD-CRM-SRP , Service Request Processing , How To
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