SAP Knowledge Base Article - Public

2565255 - Assignment Profile not assigning training to User that match rules


User is not being assigned Items, Curricula and/or Programs by the Assignment Profile, even though the User matches the AP's Rules.


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Reproducing the Issue

  1. Open an Assignment Profile record
  2. Click the Rules section
  3. Check the Rules and see if the mentioned Users match the Rules
  4. The Assignment Profile has been propagated
  5. Check the User to see if the item is in the Assigned Items or Learning History
  6. The item is not assigned to the user still


The Security Domain in which the user is, is currently not included in the Assignment Profile rules.


Follow the steps below in the Admin Center:

  1. Open the Assignment Profile record
  2. Click the Rules section
  3. Add the Security Domain of the user
  4. Click in the Save button
  5. You can click in "Download Preview Users" and search to see that the user is now showing up correctly
  6. Go to Actions and choose Execute Changes
  7. The User will now be part of the Assignment Profile and assigned the training

Make sure that the Assignment Profile Execute Updates Automatic Process is running to find any changes to user data that would then find new users to place into Assignment Profiles.


AP, Assignment Profile, Domain, Not assigning, Item, Curricula, Program, Match Rules, Correctly , KBA , LOD-SF-LMS-ASP , Assignment Profile , Problem


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