Symptom
When creating an intent Driven Interaction rule policy, "Business roles" and " IC Events" assignment blocks are not displayed, like this:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
Keywords
RULEPOLICYICPROFILE, RulePolicyICEvent, CRM_ERMS_RULEM, crmc_erms_prop, rulepolicyviewset, RulePolicyDetails, PolicyDetailsViewSet, CL_CRM_RULEPL_UI_UTIL, CHECK_CTXT_USED_BY_IDI, Define Repository, Intent-Driven Interactions, Additional Functions , KBA , CRM-IC-RDI , Rule-Driven Interactions , Problem
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