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2565359 - Error: All connections to CMS system database ... Reason [Microsoft][ODBC SQL Server Driver]Communication link failure

Symptom

  • CMS server restarting intermittently.
  • Below errors can be found in the Windwos Event Viewer:
    • SAP BusinessObjects BI platform CMS: All connections to CMS audit database "xx" are lost. CMS can no longer serve as Auditor. Reason: [Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionRead (recv()).
    • SAP BusinessObjects BI platform CMS: All connections to CMS audit database "xx" are lost. CMS can no longer serve as Auditor. Reason: [Microsoft][ODBC SQL Server Driver]Communication link failure.
    • SAP BusinessObjects BI platform CMS: All connections to CMS system database "xx" are lost. CMS is entering the "Waiting For Resources" state. Reason [Microsoft][ODBC SQL Server Driver]Communication link failure.


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Environment

  • SAP BusinessObjects Business Intelligence 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

[Microsoft][ODBC SQL Server Driver][DBNETLIB]ConnectionRead (recv()),  [Microsoft][ODBC SQL Server Driver]Communication link failure, Reason [Microsoft][ODBC SQL Server Driver]Communication link failure, Waiting For Resources, DBNETLIB, lost, connection, restart, cms, crash, lost. , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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