2565609 - Owner field not Visible in the Individual Customer QC

Owner field is not available when creating a new Individual Customer via QC (Quick Create).

• SAP Cloud for Customer

1. Go to the Customers work center.
2. Go to the Individual Customers view.
3. Select New and notice the Owner field missing.

It is required to to add the Owner field via Adaption Mode.

1. Go to the Customers work center.
2. Go to the Individual Customers view.
3. Select Adapt.
4. Select Edit Master Layout.
5. Select New for the Individual Customers QC.
6. Hover over the Last Name field.
7. Select Add Fields.
8. Select the Owner field.
9. Select Apply.
10. Select End Layout Changes and notice Owner field is visible in the Individual Customer QC.

 

Owner, Individual Customer , KBA , LOD-CRM-ACC , Account , How To

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions