Symptom
Customer want to run a traceroute from the DC to their gateway IP
Environment
BizX Platform
Resolution
- Contact support and provide the companyID and Datacenter along with the gateway IP
- Support will raise an internal request to Operations team to run the traceroute (Support see internal memo)
Keywords
traceroute, IP, data center, gateway , KBA , LOD-SF-PLT-PER , Application Performance/ Latency Issues , How To
Product
SAP SuccessFactors HXM Suite all versions