SAP Knowledge Base Article - Public

2565948 - Mobile - No button to save Job Relationship changes

Symptom

Unable to save Job Relationship on mobile devices. No SAVE button to save transaction.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

Employee Central - Mobile

Reproducing the Issue

Please provide step-by-step instructions on how to reproduce your issue:

  1. Login to mobile device
  2. Go to employee profile
  3. Click on the 3 dots icon on the top right -> Change Job and Compensation Information -> Job Relationships > we cannot see SAVE button on changing Job Relationship data

jobRelationship mobile.png

Resolution

This is a known issue with our development team and a fix is being released with b1802 version for this issue.

 

Workaround:

  • Use desktop application to save Job Relationship modifications
  • Else navigate to Org Chart > select employee > Employment Information as shown below:

jobRelationship workaround.png

Click on Employment Information > Job Relationships > Edit > SAVE.

Keywords

job relationship mobile job relationship iOS save job relationship save hr manager , KBA , LOD-SF-EC-MOB , Employee Central Mobile , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711