SAP Knowledge Base Article - Public

2566606 - Team Calibration Summary tile is not Visible on Homepage V3

Symptom

The Team Calibration Summary tile is not visible on Homepage V3.

Environment

SAP SuccessFactors Calibration

Reproducing the Issue

  1. Create a Calibration session and populate it with Participants and Subjects.
  2. Validate and Activate the Calibration session.
  3. As a Participant of the session, go to the Homepage and find that the Team Calibration Summary tile is not visible under the ToDo section:

no tile.png

Cause

There are 2 possible causes:

  1. The Calibration Session Activation event has not been set up in Intelligent Services Center (ISC):

cal activate not setup.png

     2. The Participant of the session is NOT the Manager of the subjects of the session.

Resolution

Information about the Team Calibration Summary tile:

  • This tile is only available on Homepage V3.
  • This tile requires the Intelligent Services feature.
  • Team Calibration Summary todo tile will not be generated if the Calibration Session's data source is not a Performance form.
  • Managers who are Participants in a newly activated calibration session can view the Team Calibration summary tile.
  • As a manager, you can review summary information about the session, such as the session name, template name, status, date, number of subjects, number of participants, and names of facilitators.

Requirements for the Team Calibration Summary tile:

In Intelligent Services Center (ISC), the Calibration Session Activation event has to be set up with the Homepage as a Subscriber to the event.

    1. Go to Admin Center > Intelligent Services Center (ISC) > select "Calibration Session Activation".
    2. Set Home Page as a Subscriber to the event, and save:


      cal activate setup.png
    3. The participant of the Calibration session must also be the Manager of the subjects of the session.
    4. If the Participant of the session is NOT also a manager, then the Team Calibration Summary tile will not be visible.
    5. The Team Calibration Summary tile will only be generated if the Calibration Session's data source is Performance.
    6. The tile will not be activated if the data source is Employee Profile, Talent Flag, or Others.

Once the above requirements are met, the Team Calibration Summary tile will display on the Participant's Homepage:

tile visible now.png

Remove the Team Calibration Summary tile:

  1. Go to Admin Center > Intelligent Services Center (ISC) > select "Calibration Session Activation".
  2. Remove Home Page as a Subscriber to the event, and save.

Note:

  • Turning off the Team Calibration Summary tile does not remove the visibility of the Team Calibration Summary tile.
  • It stops the Team Calibration Summary tile from appearing for the Manager the next time a new Calibration session of which they are a Participant is activated.
  • To remove the Team Calibration Summary tile for previous sessions that were active prior to removing Home Page as a subscriber, then the user will have to open the tile and click on the "Dismiss To-Do" button.

Keywords

Team Calibration Summary tile, Intelligent Services Center, Homepage V3, Activate, session, tile, manager, participant, data source, PM, Performance form, ISC , KBA , csg_q , LOD-SF-CAL-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals all versions