SAP Knowledge Base Article - Public

2566721 - Users cannot create RBP Role via RBP Setup Wizard

Symptom

Users can access Manage Permission Role page but cannot create or edit any role using RBP Setup Wizard.

Environment

SuccessFactors Platform/BizX

Reproducing the Issue

  1. Try to create an RBP via RBP Setup Wizard (the role will be called "System Admin" by default);
    • If successfull:
      1. Go to Manage Permission Roles page;
      2. Try to edit that role;
  1. Application error message shows up.

Cause

It can be that the role created by the RBP Setup Wizard does not have access group, therefore, the role cannot be opened.

Resolution

Create the role via Manage Permission Role page.

Keywords

RBP, RBP Setup Wizard, RBP Wizard, Application error, Manage Permission Role page. , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors platform all versions