Symptom
The business user is assigned to a specific business role but does not have access to Sales Target Planning.
Environment
SAP Hybris Cloud for Customer.
Reproducing the Issue
-
Go to the Sales work center.
-
Sales Target Planning view is not available.
Cause
There is a Restriction Rule ‘02 – Manage Sales Units’ assigned to the business user. Since the user is not a manager of any sales unit, the work center cannot be assigned to him.
Resolution
This is the expected system behavior.
Keywords
KBA , LOD-CRM-SPL , Sales Planning , How To
Product
SAP Cloud for Customer add-ins 1802 ; SAP Hybris Cloud for Customer add-ins 1711