SAP Knowledge Base Article - Public

2567674 - New MDF Custom Objects are not Appearing in Employee Claim

Symptom

We have created a custom Benefit object  "Telephone / Internet Reimbursement" but the custom fields from this object is not appearing while employee claiming a Reimbursement.

Environment

Employee Central - Benefits

Reproducing the Issue

  1.  Proxy as test user
  2. Go to my benefit - Reimbursements
  3. Scroll to Telephone / Internet Reimbursement
  4. Click on start claim

1field.png

Cause

Configuration

  1. Object Definition: Benefit Employee Claim (BenefitEmployeeClaim)
  2. Scroll down to
  3. Associations

2field.png

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3field.png

Resolution

  1. Go To Manage Configuration UI
  2. Select BenefitEmployeeClaimConfigUI
  3. Select any field
  4. Save 

After adding new custom objects and hence a refresh on the config UI is required to see those during run time. The issue is resolved after the refresh of config UI

Test

6field.png

Keywords

ECT-87123, custom object, MDF, Custom field, Benefit, Employee Claim , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

Product

SAP SuccessFactors Employee Central all versions